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Frequently Asked Questions (FAQ)

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about Paper-Jacket
Q. Can Paper-Jacket be obtained also in other stores?
No. This Goods is sold only here.
Q. Could you send the sample by free?
No. I can't.
Q. Could you send the sample because it doesn't care even if it is charged?
No. I can't.
Because the ratio of shipping & handling and sample price is large.
Q. Can only the bag or only the paper be bought?
No. this Goods is necessary to buy it by the set.
Q. How about the reputation of Paper-Jacket?
It is Japan in the birthplace of this Goods. Many people order again as a repeat customer in Japan.




about "DVD and CD Designer"
General question
Q. Is this software free?
It is free.
When can the Paper-Jacket be bought since it uses it or the donation be gotten, it is glad.
Q. Paper-Jacket was bought the other day. Please issue the advertising stop code.
The advertising stop code has been described under the left of the Goods manual, and confirm it, please.
About the installation
Q. It is not possible to install it.
Does not "DVD and CD Designer" of an old previous version start? Please try again after ending it if you start.
About the start
Q. When software is started, it is frequently displayed, "Font information is being made..."
Font information displays this message when the font adds or is deleted by installing other software by your computer and is made newly.
Please remove the check on "menu-tools-setting-Display when font is selected - It display in the style".
Q. Warning of javascript is displayed when starting , and it ends compulsorily..
Please do not display the dialog of "Active Script" by setting IE.
about print
Q. The print point shifts.
Please adjust the print point from "File - Page Setup" of the menu.
Q. Can the inside diameter be reduced among the disk design areas?
Yes, it is possible to do. Please adjust the print point from "File - Page Setup" of the menu.
Q. The print result falls into disorder.
Please remove the check on a high-quality mode from "File - Page Setup" of the menu.
Q. The image is not printed.
This problem seems to occur when the big size image is comparatively printed with an old printer.
Please obtain the latest printer driver from the printer manufacturer, and try again.


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